['Privacy Policy\n\nAt Britannia Tow Solutions, your privacy is of paramount importance. We are committed to protecting the personal information you provide to us through our online platform and ensuring that your data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).\n\nInformation Collection\n\nOur site collects personal information that you voluntarily provide when using our services, such as requesting vehicle recovery, roadside assistance, emergency towing, long-distance transportation, or vehicle storage. This may include your name, contact details, vehicle information, and location data relevant to providing prompt and efficient service.\n\nWe may also collect non-personal information automatically through cookies and analytics tools to improve your user experience and the functionality of our online platform.\n\nUse of Personal Data\n\nThe personal data collected is used solely for:\n\n- Facilitating and managing the requested automotive and logistics services.\n- Communicating important information regarding your service or account.\n- Ensuring compliance with legal and regulatory obligations.\n- Improving our service offerings and the user experience on our online platform.\n \nWe do not sell, rent, or lease your personal information to third parties.\n\nLegal Basis for Processing\n\nWe process your personal data based on one or more of the following legal grounds:\n\n- Your consent, where you provide it for specific purposes.\n- The necessity of processing to execute a contract or service agreement.\n- Compliance with legal obligations.\n- Legitimate interests pursued by us, balanced against your rights and freedoms.\n\nData Sharing and Disclosure\n\nYour personal information may be shared with trusted third-party partners only when necessary to fulfill service obligations, such as roadside assistance partners, transport operators, or storage facilities. All partners are required to maintain confidentiality and abide by data protection laws.\n\nWe may also share data when required by law or to protect the safety, rights, or property of our company or others.\n\nData Retention\n\nPersonal information is retained only for as long as necessary to provide the requested services, comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.\n\nYour Rights\n\nUnder data protection laws, you have rights regarding your personal information, including:\n\n- Accessing your personal data.\n- Requesting rectification of inaccurate data.\n- Requesting erasure of your data when applicable.\n- Objecting to or restricting processing.\n- Data portability.\n- Withdrawing consent at any time.\n- Lodging a complaint with a supervisory authority.\n\nTo exercise these rights, please contact us via postal mail at the address below.\n\nData Security\n\nWe implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.\n\nCookies and Tracking Technologies\n\nOur online platform uses cookies to enhance your browsing experience and gather usage analytics. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect website functionality.\n\nChildren’s Privacy\n\nOur services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If we learn that personal data of a minor has been collected improperly, we will take steps to delete it promptly.\n\nChanges to This Privacy Policy\n\nWe may update this privacy policy periodically to reflect changes in legal requirements or our practices. Updated versions will be posted on our online platform with the revision date.\n\nContact Information\n\nFor any questions, concerns, or requests related to your personal data or this privacy policy, please contact:\n\nBritannia Tow Solutions \n42 Kingsway Road \nSuite 3B \nManchester, Greater Manchester \nM14 5FB \nUnited Kingdom\n\nWe are dedicated to respecting and safeguarding your privacy while providing the efficient automotive and logistic services you expect. Thank you for trusting our online platform.', 0.0013204000000000002, 'gpt-4.1-mini']